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CALLBOX

AI Talent Acceleration for Call Analytics

CALLBOX

Challenge

Callbox uses AI/ML to analyze customer calls and required ML Engineers quickly in the US Faced delays due to traditional hiring timelines (3+ months) High hiring costs made the process inefficient

Solution

Datagrid offered a Resource-as-a-Service model Shared 20 relevant ML engineer profiles within days and enabled quick onboarding Minimal training required, with the project operational within 30 days

Outcome

Saved 3+ months of recruitment time and reduced overall costs Resources worked flexibly and integrated like an in-house team Callbox is expanding the engagement with additional ML engineers

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